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DTC Supplements

From single-channel to scaled ChatGPT acquisition

Challenge

An 8-figure supplements brand was reliant on Meta for 92% of new-customer spend. CAC had risen 38% year over year. They wanted a second compounding channel.

Approach

We launched ChatGPT Ads as a parallel channel within 11 days. Built a creative system mapped to high-intent buyer questions, instrumented server-side tracking, and migrated 18% of Meta budget into the new channel as performance proved out.

−31%
Blended CAC, 90 days
3.4x
ROAS on ChatGPT Ads
+22%
New customer growth MoM

We treated ChatGPT as an experiment for six months and learned nothing. Pixaventures ran it as a P&L channel from day one.

Head of Growth — DTC supplements brand

B2B SaaS

Pipeline from buyers researching inside ChatGPT

Challenge

A vertical SaaS company selling to operations leaders saw demo requests drop as buyers stopped clicking search ads. Their target persona was researching solutions inside ChatGPT.

Approach

Built a campaign structure targeting buying-stage prompts in the operations and supply-chain category. Paired ChatGPT placements with a tightened landing page and an updated MQL definition.

2.7x
Demo requests vs. paid search baseline
−19%
Cost per qualified lead
11 days
From kickoff to first booked demo

Our buyers stopped Googling. The team helped us show up where they were actually doing the research.

VP Marketing — vertical SaaS

Professional Services

Replacing a tired LinkedIn program with AI-led intake

Challenge

A high-ticket consulting firm was burning $40k/mo on LinkedIn Ads with declining response rates. They wanted higher-intent leads and a shorter sales cycle.

Approach

Cut LinkedIn spend by 60%, shifted budget to ChatGPT and Google branded search, and rewrote the intake form to filter for fit. Built a weekly creative pipeline anchored on founder thought leadership.

+58%
Qualified consult bookings
−44%
Cost per booked call
23 days
Avg sales cycle, down from 41

We finally have a paid program our partners trust to feed the pipeline.

Managing Partner — boutique consulting firm

Named Results

The record beforethe channel existed.

The ChatGPT engagements above are shown by vertical rather than by name. These are not — named clients, with the direction and size of the change stated. They come from Conversion.is, our sister agency run by the same operator. Each is a full-funnel paid program in which ChatGPT Ads runs alongside Meta, Google, and TikTok — so the figures reflect the whole program, which is how we run every account.

Top Seedz

Top Seedz
  • +47% new customers
  • +65% CTR
  • −37% CPA

Waking Up

Waking Up
  • +34% online sales
  • +57% CTR
  • −69% cost per result

NP Digital

NP Digital
  • +85% CTR
  • −36% CPA

Case studies are based on live engagements. Metrics reflect measured performance during the specified engagement period. Past results do not guarantee future outcomes — performance depends on offer, margin, market dynamics, and execution.

Recommendations for Tarun Kapoor from clients and colleagues across his career, and client results from Conversion.is — Pixaventures' sister agency, founded and run by the same operator. Those engagements are full-funnel paid programs in which ChatGPT Ads runs alongside Meta, Google and TikTok, so the figures reflect the whole program rather than any single channel in isolation. Named-client results belong to Conversion.is.

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