DTC Supplements
From single-channel to scaled ChatGPT acquisition
Challenge
An 8-figure supplements brand was reliant on Meta for 92% of new-customer spend. CAC had risen 38% year over year. They wanted a second compounding channel.
Approach
We launched ChatGPT Ads as a parallel channel within 11 days. Built a creative system mapped to high-intent buyer questions, instrumented server-side tracking, and migrated 18% of Meta budget into the new channel as performance proved out.
- −31%
- Blended CAC, 90 days
- 3.4x
- ROAS on ChatGPT Ads
- +22%
- New customer growth MoM
“We treated ChatGPT as an experiment for six months and learned nothing. Pixaventures ran it as a P&L channel from day one.”